Effective Date: Sep 26, 2025

This Privacy Policy describes how South-Island Soda Exchange (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our website, south-island.sodaexchange.com (the “Site”).

1. Information We Collect

We collect several types of information from and about users of our Site, including:

A. Personal Information You Provide to Us:

• • Contact Information: Name, email address, mailing address, and telephone number, which you may provide when registering an account, filling out a form, making a purchase, or contacting us.

B. Information Collected Automatically (Tracking Data):

• • Log Data: Your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.

• • Usage Data: Information about how you use our Site, such as the pages you view, the links you click, and the time spent on the Site.

• • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our Site and hold certain information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• • To Provide Services: To operate and maintain our Site and provide you with the services you request (e.g., facilitating soda exchanges, processing orders).

• • Communication: To send you technical notices, updates, security alerts, and support and administrative messages.

• • Marketing and Promotion: We use your contact information to send you promotional and marketing communications about our products, services, offers, and events. You may opt-out of receiving these communications at any time (see “Your Choices” below).

• • Analytics and Improvement: To analyze usage trends, measure the effectiveness of our content, and improve our Site, products, and services.

• • Advertising and Remarketing: To serve personalized or interest-based advertisements to you on other websites or platforms.

3. Sharing Your Information

We may share your personal information in the following circumstances:

• • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

• • Advertising Partners (Google and Meta):We use third-party advertising services, specifically Google Ads and Meta Ads (Facebook/Instagram), which use cookies and tracking technologies to collect data (like your IP address, activity on our Site, and device identifiers) to help us measure the effectiveness of our ads and to show you targeted advertisements on their platforms and across the internet. You should review the privacy policies of these providers to understand their data practices.
    
    • • Note: Google’s Ad Settings and the Network Advertising Initiative opt-out page provide ways for users to opt-out of certain cookie usage.

• • Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.

• • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Your Choices and Rights

• • Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in those emails. Please note that you may still receive non-promotional emails, such as those about your account or our ongoing business relations.

• • Tracking Technologies and Advertising: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site. You may also be able to opt-out of targeted advertising by visiting:
    
    • • Digital Advertising Alliance (DAA) Opt-Out Page: [Link to DAA opt-out, e.g., aboutads.info/choices]
    • • Network Advertising Initiative (NAI) Opt-Out Page: [Link to NAI opt-out, e.g., networkadvertising.org/choices]

• • Access, Correction, or Deletion: Depending on your location, you may have the right to request access to the personal information we hold about you, request corrections, or request deletion of your personal data. Please contact us using the information below to make such a request.

5. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

6. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Effective Date.”

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

South-Island Soda Exchange
URL: https://south-island.sodaexchange.com
Email: support@sodaexchange.com
Address: 2440 Huckleberry Road, Mill Bay, Vancouver Island, BC